Answering people’s complaints
CASES WE FACE
- In April 2009, just before Easterr, we received a phone call from someone who had told us that in a village an old man has been taken care of around 11 dogs, but now he is very sick and he had been taken in hospital so that dogs remained all alone. The son of the owner went there at few days but he can’t feed all those dogs, who are also disturbing the neighbors. So, they asked us to take them away, but as our shelter has no free places, we must find a way.

- In April 2009, we have been informed that a while he was just a puppy, a dog has been thrown into the basement of a block by some kids in January 2009 and left there. LIving in totally dark, only with rats, the puppy grew now and became scared of people, so any attempt of the inhabitants to take him out turned into failure. The people living there had been feeding him since months, as if he don’t receive food he starts to bark and make noise during night.


But, whenever someone enters and tries to catch him, he hides in a very small hole, filled with pipes, that is impossible for any humane to enter. We have given him some sleeping pills but we had no luck as he hided in the same hole. So, now the only option to get him out is to find a trap-cage.
- At the end of March 2009, a guardian of the company nearby shelter, who’s an animal lovers ad who has been raising some stray dogs, came at shelter complaining that his neighbor, who has a big courtyard and has 3 big german shepherd and around 7 common-breed dogs, don’t take care of them.The biggest problem is that the owner give only 1 bucket of food to all the dogs. Also, the fences are broke and they can get away and be a danger to other dogs and people. So, one evening this dogs caught one of the dogs that the guardian has been raised since he was a puppy, the second dog killed. We have tried to talked to owner, to take a better care and repair the fence, but also to neuter two of the females who were pregnant, but he doesn’t care.

- In January 2009, we received a phone call from someone who informed us about a cat who was on the roof of a house for many days, not being able to go down. The man told us that they have been calling in different places – including to the City Hall – but no one answered positively. So, we decided to call the Firemen Institution , as in different places in the country involving animals’ cases they helped. After few time, they went there and put a piece of wood for the cat to be able to go down when she wants to.
- A lady called us in the middle of the night several times complaining that the municipal catchers caught the puppies she had near her block and when she tried to take them back, they aggressed her phisically. She said that she will depose a complaint to us and to the Police against the catchers for their behaviour. Although the catchers promised to bring the puppies to their shelter they didn’t, so we called their chief informing them about the scandal was about begin because of this, so they brought the puppies back to that woman. As we were expecting, that woman didn’t go anymore to Police and neither answer our calls anymoe, sign that she didn’t want to assume any responsabily for what she told and was afraid to go on with the compaints.
It is a good thing that people started to call in order to report an animal abuse case or other cases involving animals, but sometime we face three big problems that some people have no will to understand or to be aware of.
- One is that people imagine we are like they see on TV, on Animal Planet Channel, a huge team with tens of people,organized also in Emergency Units, and can go there at any hour of day or night. They just can’t understand that we are very few people involved in many activities for animal welfare and we do our best, but unfortunately time and financial resources are not enough for solving all the cases reported.
- Two is that we, as animal protection organization, on the legally point of view, we can’t take any direct measures, we only can go at a place and notice, gather proofs of what’s happening, and afterwards ask the support of Police and Sanitary Veterinary Direction. Only together, we can make things change in better.
- Third is that there are people, that although they call us to report a case, they refuse to state their name and depose any written complain to us or to Police. Although they witnessed they hide under false identities and don’t assume any responsability,not wanting to go further. They think it is enough to call and report, but unfortunately it isn’t, and sometime without their cooperation we can’t do anything.
Postat in People's complaints |


